Question 1

What about image rights? Are they mine?

Accepted Answer

Yes, 100%. After generating an image, you receive full commercial rights. You can legally use them in ads (Facebook, Google), on your website, social media, or in print. You don't have to label that the image was made by AI.

Question 2

I can't write 'prompts'. Will I manage?

Accepted Answer

Our tool was created just for you. It's completely prompt-free (no-code). It works like an online store – you click on a model you like, choose a scenery from the list, and you're done. You don't have to type any text commands. You are the art director, leave the technology to us.

Question 3

Will the photos look artificial ('AI-like')?

Accepted Answer

We focus on photorealism. Our models are trained to preserve natural skin texture and lighting. In most cases, end customers cannot distinguish our generations from a traditional photo shoot. Best check it yourself in the Trial!

Question 4

How much does one photo cost?

Accepted Answer

The cost is flexible and depends on your package, but typically it's a fraction of the price of traditional photography (often below $0.50 per ready material). You only pay with virtual credits for what you generate. No hidden studio costs, makeup artists, or licenses.

Question 5

What about small elements and text on clothes?

Accepted Answer

AI handles the general shape and style very well, but small text (logos, text on t-shirts) may sometimes require minor manual correction. If your logo is key, we recommend uploading a very high-quality product photo – the system tries to preserve it in the original.

Question 6

What about 'artifacts' (errors in photos)?

Accepted Answer

Like any photographer, AI can also have a 'bad shot' (e.g., strange hand arrangement). That's why our system generates several variants at once. If one photo has an error, you simply choose another or regenerate – it takes a moment and costs you a fraction of what you would pay in a physical photo studio.

Question 7

What if I want something very unusual (custom)?

Accepted Answer

Our database of sceneries, models, and styles covers 95% of e-commerce needs. However, if you need something unique, contact us – we are constantly developing our library and services at the request of our Enterprise clients.

Question 8

What photos do I need to upload for the best effect?

Accepted Answer

The best results are obtained with 'packshot' photos (product on a white background) or 'ghost mannequin' photos. It is important that the photo is sharp and well-lit. The better the input material ('input'), the more spectacular the final effect.

Question 9

In what resolution will I download the ready files?

Accepted Answer

We generate photos in high 4K resolution, which is more than enough for an online store, Instagram, and even smaller print materials.

Question 10

Are my products safe? Will others see them?

Accepted Answer

Your 'Virtual Studio' (Team) is private. The product photos you upload are visible only to you and your team members. We do not share your collections with other users.

Question 11

Will the model always look the same? (Brand consistency)

Accepted Answer

Yes, our models are trained to maintain consistency. However, it is worth remembering that AI works creatively – sometimes it may interpret facial features with minimal differences (just like a living model who changes facial expressions). However, this is no problem because our system generates photos in series. You are the CEO: you choose the shots that are perfect, and simply reject the rest. You have 100% control over what you publish.

Question 12

What happens to unused credits?

Accepted Answer

Unused credits roll over to the next month as long as your subscription is active. We don't want you to lose what you paid for.

Question 13

Can I invite my team?

Accepted Answer

Of course. You can add a graphic designer or marketer to your Team to work on sessions together.

Question 14

How does the process of creating videos from photos work?

Accepted Answer

You upload high-resolution product photos. Our AI generates 1-5 video variants within 24-48 hours. You receive ready .mp4 files via a cloud link that you can immediately use in your store, ads, or social media.

Question 15

What video formats do I receive?

Accepted Answer

We deliver .mp4 files in HD quality as standard. Full HD is available for a 50% surcharge. Stories are without audio - adding an audio track is individually priced. We store files for 30 days in the cloud.

Question 16

Do you offer a free trial?

Accepted Answer

Yes! After connecting your card, you get 3 free videos (480 credits). The trial lasts 30 days, after which billing begins according to your chosen plan. You can cancel at any time.

Question 17

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel your subscription at any time in your account settings. There are no commitment periods. Cancellation is immediate, but you retain access until the end of the paid period.

Question 18

Is an API available?

Accepted Answer

Yes, all plans (from Starter) have API access. You receive a dedicated authorization key and documentation after plan activation. API allows automation of the video generation process.

FAQ

Find answers to the most common questions about ShortsLab.